Washington, DC

What types of mental health services does Preventive Measures offer in Pennsylvania? We offer therapy for individuals, families, and couples, as well as psychiatric evaluations and medication management for children, teens, and adults.

What types of diagnoses do you treat? We provide services for a range of diagnoses including depression, anxiety, PTSD, schizophrenia, and bipolar disorder. We do not treat Autism or provide substance use counseling.

Do I have to receive medications? No. While all clients must complete one psychiatric evaluation annually for insurance purposes, continuing medication is entirely optional and based on individual need.

Do you offer services for families and couples? Yes! We provide family and couples therapy to support healthy communication, emotional connection, and shared understanding of mental health needs.

How do I schedule an appointment? You can schedule by calling one of our local offices. We aim to schedule most new clients within 5 business days of receiving a referral.

What should I expect during my first visit? Your first visit includes a clinical assessment to understand your needs and build a personalized care plan that supports your goals.

Can I receive services via telehealth? Yes! We offer both in-person and virtual sessions for your convenience.

Do you accept insurance? Yes, we accept Medicaid insurance through CCBH, CBH, and Magellan. We are actively working on credentialing with additional insurance providers.

What if I don’t have insurance? We offer self-pay options and can assist with navigating available resources or eligibility for Medicaid.

What makes your therapy services unique? Our therapists provide person-centered, culturally sensitive care using varied approaches to meet each client’s needs, helping individuals, couples, and families thrive.

How do I schedule an intake appointment? Contact our intake department by phone or complete the contact form on our website.

What information is required for intake? You'll need basic identification, contact and insurance info (if applicable), and relevant medical or behavioral history.

What happens during the intake process? Part 1: A diagnostic assessment and creation of your treatment and crisis plan. Part 2: A psychiatric evaluation to determine ongoing care needs.

Can I access services without insurance? Yes. We offer self-pay options and will assist in Medicaid applications or temporary coverage when applicable.

How long does intake take? The diagnostic assessment takes 60–90 minutes; the psychiatric evaluation takes about 60 minutes.

Who can help with Medicaid or insurance questions? Our intake support team can walk you through your coverage and payment options.

What happens after my intake is complete? You’ll be connected with your care team, which may include a therapist, CSW, and other support services.

What mental health services do you offer? Individual, family, and couples therapy, day rehab, psychiatric evaluations, medication management, and community support.

Can I receive services virtually? Yes, most services are available via telehealth.

How do I book an appointment? Call us or submit a contact form online—our staff will follow up to schedule.

Do I need to live in D.C. to receive services? We currently serve clients in D.C., Pennsylvania, and Georgia.

Are sessions available in person and virtually? Yes. Choose your preferred delivery method when booking.

Do you accept Medicaid or self-pay? Yes, we accept DC Medicaid, private insurance, and self-pay.

Which insurance plans are accepted? AmeriHealth, Amerigroup, MedStar Family Choice, and HSCSN.

If I don’t have insurance, can I still receive services? Yes, you can pay out of pocket or use temporary Medicaid coverage while your application is processed.

Is a sliding scale available? We evaluate financial needs case by case. Please contact us to discuss options.

How do I confirm if my insurance covers services? Call our office and provide your insurance information. We’ll verify coverage for you.

How do I choose a therapist? Contact our office to get matched based on your needs and preferences.

Are your therapists licensed? Yes, all therapists are licensed professionals in Social Work, Counseling, or Marriage & Family Therapy.

Can I request a therapist with a specific background? Absolutely. We aim to honor client preferences wherever possible.

How long are therapy sessions and how often are they scheduled? Sessions last 60 minutes and can be scheduled weekly, bi-weekly, or monthly.

What conditions do you treat? We support common behavioral health issues including ADHD, depression, anxiety, and schizoaffective disorder.

What if you don’t treat my condition? We’ll refer you to a trusted provider who can help.

Do you serve children and families? Yes. We provide care starting at age 7, including therapy, psychiatry, and community support.

Do you offer substance use counseling? No, but we can provide referrals to qualified programs.

Is my information confidential? Yes. All client information is stored securely and protected under HIPAA guidelines.

Do I need a referral to access services? No referral is needed to begin care.

Can I access my treatment plan or session notes? Yes. Contact our Medical Manager to request records.

What do I need for a virtual session? A smartphone, tablet, or computer with camera, mic, and internet access.

What if I have technical issues during my session? Call our office—we’re happy to assist you.

Are services available in other languages? We currently have one bilingual therapist fluent in Spanish and English.

What is your cancellation policy? Please notify us 24 hours in advance to cancel or reschedule.

What if my therapist isn’t the right fit? Call us—we’ll help you transition to another provider that better fits your needs.

Do you offer group therapy or day programs? Yes! We offer family and couples counseling, as well as Morning and Afternoon Day Rehab classes.

Are there resources for family members supporting loved ones in care? Yes. Our Community Support Workers also assist families and caregivers with understanding and navigating the care process.